Payments and Credits
Payment System
Activeace operates a monthly payment system payable by all participants in the programme
Please note the monthly cost of the session will remain the same each month, the monthly cost of the sessions will not increase on a 5 week month.
Payment is due in advance on a monthly basis via standing order or bank transfer on the 1st of every month to the account details below. We are able to accept payment via cheque however this will be subject to a £1.50 admin fee. Please be advised we are not able to accept cash payments.
If payment is not received by 1st of each month Activeace will attempt to contact customers via letter email and telephone. Please be aware that if no payment is received you may be unable to attend your chosen session.
Should you have any difficulties with payment please contact the office.
Activeace Credit system.
How to obtain credits.
Customers accumulate credits when they are unable to attend sessions by contacting the office
by the below methods;
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Text: 07818482894
Only the above contact methods will result in a credit, texting or verbally informing a coach will NOT result in a credit being awarded.
How to use credits.
Using Credits for Activity camps.
|
Number of Days booked |
% of credits which can be used per booking |
|
1-3 days |
50% |
|
4+ days |
100% |
Using Credits for tennis camps
|
Number of Days booked |
% of credits which can be used per booking |
|
1-3 days |
50% |
|
4+ days |
100% |
Using credits for other products
|
Product |
% of credits which can be used per booking |
|
Racket Restring |
100% |
|
Individual Tennis lesson |
100% (Excluding court fees) |
|
Tennis Parties |
10% |
To use your credits please contact the office.
0115 9 33 83 63